Is it only for data centers?
Data center campuses are most of our work, so the rules, samples and defaults start
there. The checks themselves work on any site with buried utilities: hospitals, chip
and battery plants, airports, logistics hubs, university and corporate campuses,
substations and industrial sites.
What do we need to send?
3D models of the utilities and the ground surface, from any design, survey or modeling
tool, in any version. We convert them ourselves. Drawings alone are not enough: the
checks need depths and shapes in 3D. If you only have 2D drawings, ask us: modeling
them is quoted separately.
How is this different from Navisworks, Revizto or ACC?
Those are general coordination platforms: they find solids that touch and manage
conflicts for every trade. They do not know that water needs 10 ft from a sewer side
by side but 18 in where it crosses above it, how deep a duct bank sits under the real
ground, or what clear space a manhole needs. Undersite is built only for buried
utilities, by coordinators who do this work, and it comes with us: we set up your
rules, run the reviews or train your team. Many clients keep their platform for the
buildings and use Undersite underground; conflicts export to a spreadsheet for any
tracker.
How long does a campus review take?
Three working days from the day we have the files. You get the report as PDF and
online, with every conflict pinned in 3D and linked to the same place in the model,
and a one-hour coordination meeting where we go through every conflict with your team.
Do you run the coordination meetings?
Yes. Every campus review ends with a one-hour meeting where we go through each
conflict with your team and, if you want, the designers and contractors. In
coordination plans we run the meeting from the report, every two weeks or every week,
and the next report says what was agreed and what changed.
What is in the report?
A summary of the open conflicts and who resolves them, what changed since the last
report, a page for every conflict with its picture, measurements, the rule it breaks
and the action, and the full register. Every conflict links to the same place in the
3D model online. Each new report says what was closed, reopened and changed since the
one before.
What is the guarantee?
If a campus review finds fewer than 10 conflicts worth fixing, you do not pay for it.
It applies to campuses with at least five utility models between 30% and 90% design.
What happens to the files we send you?
You send them through your file share or CDE, or a private upload link from us. We
work on them only on our encrypted machines. You get the report and a read-only link
locked with your own passcode. We delete your files and our working copies within 7
days of the report, the read-only link after 90 days or sooner if you ask, and confirm
it in writing. For ongoing coordination we keep them for the length of the contract
and delete them within 30 days after it ends.
Are you SOC 2 certified?
Not yet. The app keeps models in the browser by default, shared links are encrypted in
the browser with AES-256 and a passcode we never see, and we host in the US on
providers audited under SOC 2 Type II and ISO 27001. We answer security questionnaires
and sign NDAs and data processing agreements. If your procurement needs our own
report, tell us early.
Do you set it up and train our team?
Yes. Onboarding sets up your clearance tables and rules, loads a first campus from
your models, and trains your team live for two hours, recorded. It is included in
yearly Team plans.
Does this replace 811 locates or a utility survey?
No. We check the designed and modelled utilities against each other and against the
ground. Before anyone digs, the site still needs its 811 call, locates and, where the
project calls for it, a subsurface utility engineering survey.